"Today was a terrible day because..."

[Neo Emolga]

Found out I failed a test. My mom hasn't responded to my text and it's been two hours. I'm sick with anxiety.

Yeah, I failed a few tests in college. I'm still alive and kicking. Yeah, this kind of thing happens sometimes, but don't let it bring you down. And even if your parents don't support you, you have people here who do, including me.

Went to tech support. They weren't allowed to do much, and told me the tecnicians who're there during the day can do more.
Tried both options. One was of no use whatsoever, the other I've already tried. Thanks for helping but it's really not helpful.

Sorry, I just haven't used Macs very much, so I just don't know what are the best tools to get rid of this stuff. When my computer gets hit with one of these stupid things, I usually just Google everything under the sun about whatever is causing the mess and throw everything at it.

If it's any consolation and makes you laugh, once I knew a guy online who programmed his own virus, but accidentally infected and toasted his own computer with it. I still find that hilarious. XD