Been meaning to read this for ages, about half way through now. I agree with KFT, you're really good with the little details that make everything seem realistic. Probably doesn't hurt that I know all the places you're talking about either haha.

The memory forgetting thing is interesting. I feel like it'd be kind of hard figuring out where to draw the line about what Emily remembers and has forgotten. Like she remembers you have to pay to use a bus but not that you need a card. It's kind of interesting to think about what a person would remember. I dunno what the deal is when this sort of thing happens in real life but I think you did a great job of making it believable. I do find it kind of hard to believe that her mum would let her keep living alone while she remembers nothing though haha.

There were quite a few lines I liked a lot but it's too hard to quote on phone so I'll save them for my next comment. Seriously good job on this though! You have a real talent. :)