The Last Poster Wins! [v22]

[Chakramaster]

Yeah my whole suburb is out. Phone and internet... I wonder if someone hit a pole or something. :P No point calling them cos their customer service is the worst if you even get to speak to anyone in the first place...

Problem here mostly is never getting someone that speaks English. You ask to speak to a supervisor and it's even worse. Almost have to bluntly say "can I speak to someone that's first language is English." At least without insulting them. That's why we left AT&T here. We'd be on the phone for literal HOURS trying to get it squared away and someone to come out to fix it. Which never lasted long. Now Comcast even the BUSINESS version is giving us trouble. It's supposed to have dedicated servers so this kinda thing wouldn't happen. Yet, here we are where the signal barely reaches my room now and the speed is drastically dropped.

These internet companies need to step up their game again

[Pokemon Trainer Sarah]

Problem here mostly is never getting someone that speaks English. You ask to speak to a supervisor and it's even worse. Almost have to bluntly say "can I speak to someone that's first language is English." At least without insulting them. That's why we left AT&T here. We'd be on the phone for literal HOURS trying to get it squared away and someone to come out to fix it. Which never lasted long. Now Comcast even the BUSINESS version is giving us trouble. It's supposed to have dedicated servers so this kinda thing wouldn't happen. Yet, here we are where the signal barely reaches my room now and the speed is drastically dropped.

These internet companies need to step up their game again

Yeah the call centre we get is in the Philippines, I think. The last time our internet stopped working we spent days trying to get someone to fix it (had to go through the same restart your router thing ever time!!!) and finally managed to get someone within Australia who fixed it within an hour :/

This time since it's a registered outage for the whole town, I'm not even gonna bother. It's been 48 hours now... Just gotta hope it will be fixed tomorrow but unlikely since it's Sunday.